Policies

Welcome to Family Music Time  This page contains policies and contact information.   Please feel free to call or email at any time if you have questions!

HOW TO CONTACT US:

LouAnne Dunfee, Director
Cell number: 239-671-5693
Email:  director@familymusictime.com
**Feel free to call me anytime. I teach most mornings, but you can leave a message and I will return the call as soon as possible.  I’m comfortable with calls up until 10:00p and you can call as early as 7:30a.


WHO TO CONTACT ABOUT…

  • Scheduling a makeup: You can schedule your own make-up by clicking here up to 9 p.m. the night before, call LouAnne morning of class.
  • Questions about class dynamics or about what we’re doing in class: Talk to your teacher first, but feel free to contact LouAnne at any time with questions, concerns, feedback, etc.
  • Registration and/or payment questions: Contact LouAnne 239-671-5693 or Janey 440-251-0002
  • Questions about schedules or particular dates: Ask any of us, or check on the website, Classes Page, or Calendar


CLASS SCHEDULES AND LOCATIONS

 

For the most current class schedules, visit the Calendar link on the website.

Family Music Time Studio
12995 S. Cleveland Avenue
Suite 158
Fort Myers, FL  33907

director@familymusictime.com


Other Fort Myers locations:

Botanica Lakes Clubhouse
10300 Botanica Lakes Road
Fort Myers, FL 33913

 

Cape Coral location:

Four Freedoms Park
4818 Tarpon Court
Cape Coral, FL  33990

Estero location:

Bella Terra 

MAKE-UPS AND MISSED CLASSES

If you need to miss a class for any reason, you’re welcome to make it up by visiting one that meets at a different day, or by visiting two classes in one week. However, you MUST arrange your make-up in advance; please don’t just drop in to a class! It can be difficult for teachers to have unexpected faces in class, and classes can get very crowded if too many families drop in at the last minute.
You can also schedule your make-up class online. To find the make-up scheduler, just look under the “For Enrolled Families” tab on the menu bar of the website. You’re also welcome to call or email to schedule your make-up.

CANCELLED CLASSES 

due to weather or ill teacher - Please check your emails prior to attending class.  LouAnne will send out an email class is cancelled.

Weekday morning classes:
If Lee County Public Schools cancel classes due to weather, then our Music Together®® classes will be canceled, as well. If LCPS has a delayed start, we’ll probably have classes; LouAnne will make a decision based on the weather in the morning, post a message on her office voice mail (239-671-5693), and send out an email message, as well.

Saturday and evening classes:
LouAnne will make her best decision about closings based on whether there are large-scale closings in the city, and she’ll post the information on her voice mail.
If we cancel classes, we’ll add extras at the end of the session to ensure a complete semester.

HOLIDAYS AND PUBLIC SCHOOL BREAKS

If our session runs through a national holiday or public school break, we’ll still have classes as usual (except for Labor Day and Memorial Day). If you have an older child who is off from school on these dates, they’re welcome to join us in class. (We love to see our “graduates,” who are now in preschool or elementary school!) Please let us know in advance who to expect.



WITHDRAWALS


We make schedule and financial decisions based on the information we have at the start of classes, and when people withdraw after the start of classes, this can cause us some financial consequences as well as scheduling headaches. For this reason, we’re instituting a formal withdrawal policy.
If you withdraw within the first three weeks of class, you’ll get a complete refund or credit, less the cost of the Music Together CDs/songbook and $11 per class attended. After the third week of classes, no refunds are given. However, if you have special circumstances, please let us know right away. We’ll do our best to honor your needs as well as ours.


VISITORS IN CLASS


You’re welcome to invite your friends to join us in class at any time. We love sharing the Music Together experience with friends – it’s been one of the biggest factors in our growth over the years. We ask only that you schedule friends’ visits with us in advance, so we won’t have too many new faces in class at one time. There’s no charge for local visitors – we love to have them! If you’re bringing non-local friends or relatives, we’d appreciate a $10 donation to our scholarship fund on their behalf. (This is a donation, not an obligation!)

Note – If you’re caring for a non-enrolled child, you’re welcome to bring them for up to two visits. If they will be visiting for more than two classes, we request a donation to the scholarship fund on their behalf. Alternatively, we might consider enrolling children who are frequent visitors.


PRIVACY


Family Music Time respects your privacy and will never share, sell, or rent your personal information with third parties for their promotional use. Your email and mailing addresses will be shared only with our licensor Music Together LLC for educational and quality assurance purposes.
Music Together LLC sends enrolled families an informative e-newsletter four times per year. If you do not wish to receive the e-newsletter, please let us know. Music Together respects your privacy and will never share or sell your email address to anyone else. If you prefer not to receive the e-newsletter, you may unsubscribe via www.musictogether.com/subscriptions.